services
No matter how special it may be, software implemented incorrectly will fail to bring the advantages expected. The success of ID manager is as a result of good implementation and effective roll out within the organization. That is why our service, and that of our partners, does not stop with the delivery of ID manager, but includes business and technical consultancy, interface design, project management, training, hosting and ongoing support. In short: we’ll take care of your complete MOM project, ensuring that you get the benefits that you and your organization need.
Capital ID provides the following ID manager services:
- Business & Technical consultancy
Capital ID business and technical consultants can help:- Map your desired functionality to the ID manager standard modules
- Support the definition of standard templates (ads, brochures, etc.)
- Support the optimization of company (production, planning, budgeting) processes and the implementation of these processes in ID manager
- Interface design
The aesthetic and workflow design are key to the effective rollout and adoption of any MOM solution. With its team of multi-media designers, Capital ID prides itself on the exceptional design and structure of its MOM solutions ensuring that they not only support, but also extend the brand value of our clients.
- Project management
Capital ID implements the Prince2 project management methodology to ensure a successful implementation of ID manager within the organization.
- Configuration of ID manager modules
- digital asset management
- printing on demand (POD)
- design templates
- campaign management
- direct marketing (DM)
- media planning
- housing
- workflow
- procurement
- in-store marketing
- budget management
- business connector
- collaboration
- reporting
- Support and Training
Dedicated support and training is offered online, via our dedicated helpdesk in the Netherlands, and on site at client locations if required.